I can’t get a product to work properly. What do I do?

If you can’t get a product to work, or it is not functioning as intended, the first thing you should do is visit our help page for articles and troubleshooting tips regarding your product.

If you can’t find articles that fix your problem, message our website using the messenger chat in the bottom right corner of the home page. Worship Start runs full-time customer support and someone from our team will try to diagnose any issues and get you back up and running as quick as possible.

 
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I downloaded a file that is broken, incorrect, or missing

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Do Worship Start products work with Nord keyboards that aren’t a Nord Stage 2 or Nord Stage 3?